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Sunday, September 7th, 11:30am1pm. RSVP Here.

What to Bring and Ask at a Memory Care Community Tour

Touring a memory care community is an important step in finding the right fit for your loved one. At Kensington Place Redwood City, we want every visitor to leave feeling informed, confident, and cared for. Here’s how to make the most of your private tour.

Our Promise is to love and care for your family as we do our own.

What to Bring

  • A notebook or phone for notes
  • A list of current medications
  • Doctor’s notes or diagnosis (if available)
  • Questions or concerns from other family members
  • A photo or story to share about your loved one

These items can help us tailor your tour and ensure all your questions are addressed.

Questions to Ask During Your Tour

About Clinical Support

  • Are nurses available on-site 24/7?
  • How are emergencies handled?
  • How are care plans created and updated?

About Daily Life

  • What is a typical day like for residents?
  • How are activities adjusted for different stages of dementia?
  • Can my loved one continue hobbies or religious practices?

Explore our Life Enrichment offerings to see how we personalize engagement.

About Environment and Safety

  • Are spaces secured and easy to navigate?
  • What safety features are in the suites?
  • How is wandering or exit-seeking managed?

Preview our Suites & Floor Plans to see how design enhances safety and comfort.

About Dining

  • How are meals adapted for residents with cognitive or physical challenges?
  • Can families dine with residents?

Our Dining team welcomes guests and prioritizes nutrition and dignity.

About Cost and Financial Flexibility

  • Is pricing all-inclusive?
  • What payment types are accepted?
  • Are there financial resources available?

Our team is happy to assist in understanding your payment options.

After the Tour: What to Expect

We’ll follow up with you to:

  • Answer any remaining questions
  • Offer resources tailored to your family
  • Guide next steps at your pace

Learn how we deliver on Our Promise to love and care for your family as we do our own.

Book Your Visit Now

Seeing our community in person is the best way to understand the care and comfort we offer.

Schedule a private tour today and begin your journey with Kensington Place Redwood City.

“Kensington Place takes such good care of mom! Every time I go there there are people encouraging her and looking out for her, and they really do work as a team to take care of everyone. There are all kinds of events to bring joy to the residents and to bring families together. I couldn’t chose a better place for mom.”
– Natalie K.

Read Next: Prepare for a Confident, Compassionate Transition

Whether you’re just starting your search or ready to take the next step, these resources will help you feel informed and supported:

Schedule a Private Tour With Our Team – Ready to visit? Contact us today to book your personalized tour and get your questions answered.