This is a repeating eventJuly 30, 2025 3:00 pm
Discover the power of empathy-driven care in this enlightening webinar focused on the Positive Approach to Care® (PAC) methodology. Led by Leandra Sims, PAC-Certified Mentor and PAC Support Specialist at Kensington Senior Living, this two-part webinar will explore the core principles of PAC and how they support individuals living with Alzheimer’s, dementia, or other memory impairments.
Leandra will be joined by a panel of PAC-certified Kensington team members who will share personal stories and firsthand insights on how PAC has transformed their approach to caregiving—and how it helps them live Our Promise to love and care for your family as we do our own.
Part I: Wednesday, July 30th 3pm PDT
Part II: Wednesday, August 6th 3pm PDT
Positive Approach to Care®, created by Teepa Snow, uses our talents and abilities to develop awareness, knowledge, and skill with all people to transform what exists into a more positive dementia care culture. Learn about the various PAC certifications available and how they equip caregivers to better understand, connect with, and care for residents through dignity, respect, and person-centered techniques.
Leandra Sims, PAC-Certified Mentor & Kensington PAC Support Specialist
Leandra has over 15 years of senior living experience. She is a champion of PAC training and generously shares her knowledge, laughter and love with residents, their caregivers, and families. She can’t wait to welcome you for this special training!
April Vargas, PAC-Certified Champion & Executive Director in Training at The Kensington Sierra Madre
April has worked in the senior living industry for over twelve years. She uses her prior experience as a Medical Technician, Assistant Administrator, Mental Health Worker and Memory Care Activities Coordinator to develop innovative, person-centered programming with a goal of engaging residents, fostering their sense of purpose and bringing joy through each activity.
Keith Serle, PAC-Certified Coach & Memory Care Manager at The Kensington Redondo Beach
Keith grew up in Edinburgh, Scotland, where found his passion for working with seniors and memory care early on. After moving to California and launching a successful career in accounting, Keith decided to return to senior living and pursue a career that had always given him the greatest sense of purpose. Keith has been with Kensington Senior Living for 5 years and brings so much love and passion to our residents and families each day.
Joanne Hubbard, PAC-Certified Trainer & Associate Executive Director at The Kensington White Plains
Joanne is a passionate advocate for Parkinson’s care. She holds a Master Instructor Creative Journal Expressive Arts™. As a Parkinson’s Care Partner Site Champion and certified PAC Trainer, Joanne brings her expertise and dedication to our Kensington White Plains residents and our overall Parkinson’s local community.
Jackie Mills, PAC-Certified Consultant & Director of Assisted Living at The Kensington Reston
From the experiences of family members living with dementia, Jackie changed her passion and focus to senior living. Jackie came to The Kensington a year ago fully embracing the Kensington promise. As the Assisted Living Manager Jackie seeks to live out the promise of loving and caring for the residents as her own family.
Shamaris Mercado, PAC-Certified Engagement Leader & Life Enrichment Manager at The Kensington White Plains
Shamaris began her journey with Kensington in 2016 as the Haven Activities Assistant, and her exceptional work ethic and connection with residents led to her promotion to Life Enrichment Manager in 2023. Shamaris has embraced her leadership role within the Life Enrichment team, inspiring innovative programming and fostering meaningful experiences for residents.
