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Top Questions to Ask When Choosing Memory Care in Redwood City

Selecting a memory care community for a loved one is a high-stakes, deeply personal decision. At Kensington Place Redwood City, we provide exceptional memory care, and that focus makes all the difference.

Here are the most important questions families should ask when evaluating communities.

Our Promise is to love and care for your family as we do our own.

1. What Type of Medical Care Is Available Onsite?

Memory loss is progressive, so medical needs often increase over time.

  • Is there 24/7 licensed nursing?
  • Are individualized care plans provided?
  • What happens if a resident’s condition changes?

At Kensington Place, we support residents at every stage without requiring a move.

2. Who Provides the Care, and How Are They Trained?

  • Is the care team trained in dementia-specific techniques?
  • What is the caregiver-to-resident ratio?
  • How do you ensure consistency and continuity?

Our care team is certified in the Positive Approach to Care® and exceeds industry staffing standards.

3. How Are the Neighborhoods Designed?

Our two neighborhoods, Connections for early to mid-stage memory care, and Haven for mid to late-stage, are both therapeutic and secure environments with:

  • Adaptive layouts
  • Clearly marked paths
  • Secured garden courtyards

Our neighborhoods are fully secured for resident safety, with home-like living spaces that soothe and comfort.

Tour our Suites & Floor Plans to preview.

4. How Will My Loved One Spend Their Day?

Ask:

  • How often are activities offered?
  • Are they tailored to my loved one’s interests and stage?
  • Are residents passively or actively engaged?

Visit our Life Enrichment page for a sample calendar.

5. What Is the Dining Experience Like?

  • Are meals customized for memory loss?
  • Is dining supported with visual cues or adaptive utensils?
  • Can special diets be accommodated?

Our Dining team makes each meal purposeful, nourishing, and enjoyable.

6. What Will This Cost?

  • Is pricing tiered or all-inclusive?
  • Are there added fees as care increases?

Our community team is happy to help answer financial questions with clarity and compassion.

7. How Will You Support Me as a Family Member?

  • Are visits flexible?
  • Will I get regular updates?
  • Are there support groups or events?

Learn more about Our Promise: to love and care for your family as we do our own.

Schedule your tour today and let us show you how we bring that Promise to life.

Read Next

Continue your research with these helpful articles and guides:

Have questions or ready to explore our community? Contact us today—we’re here to help.